Privacy - Policy

Brookfield International School (“we”, “our”, or “us”) uses a cloud-based School Management System and mobile applications for students, parents, and staff memebers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications or web platform.

1. Information We Collect

We collect information to provide personalised educational and communication services.

a. Information You Provide

• Personal Details: Name, email address, phone number, gender, date of birth.

• Academic Details: Class, section, roll number, grades, attendance, assignments, exam results.

• Parent/Guardian Details: Guardian name, contact number, email, and relationship to student.

• Login Credentials: School code, username, password (securely encrypted).

• Payment Information: Only for fee payments — processed through trusted third-party gateways (Stripe, Razorpay, Paystack, Flutterwave).

b. Automatically Collected Information

• Device information (model, OS version, unique device ID)

• App usage data and analytics

• Internet protocol (IP) address

• Firebase tokens for push notifications

• Crash and performance data

2. How We Use the Information

We use the collected data to:

• Authenticate users (students, parents, teachers)

• Provide academic, attendance, and communication features

• Send notifications, announcements, and updates

• Manage fee payments and generate receipts

• Improve app performance and usability

• Ensure account security and fraud prevention

• Enable real-time chat and school communication

3. Data Sharing and Disclosure

We do not sell or rent user data.
Information may be shared only with:

• Schools/Institutions: Authorised staff to manage academic operations.

• Service Providers: Payment gateways, cloud hosting, Firebase (for messaging and database).

• Legal Authorities: If required by law or for legal claims or investigations.

All third-party integrations follow secure data processing and compliance standards.

4. Data Security

We use advanced security measures, including:

• SSL encryption for all API communications

• JWT-based secure authentication

• Encrypted local storage using Hive

• Regular security audits and access control

However, no online system is 100% secure. Users are advised to maintain confidentiality of their login credentials.

5. Data Retention

We retain data only for as long as necessary to provide services to schools and users.
When a school account or user account is deleted, related data is permanently removed after a defined retention period unless required by law.

6. Children’s Privacy

Our platform is intended for educational use under supervision.
We do not knowingly collect personal data directly from children without parental or institutional consent.

7. Third-Party Services

Our app integrates with:

• Firebase (for chat and notifications)

• Payment Gateways (Stripe, Razorpay, Paystack, Flutterwave)
  Each third party has its own privacy policy governing its use of your data.

8. Changes to This Policy

We may update this Privacy Policy periodically.
Revised versions will be published in the app and on our website with updated effective dates.

9. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, contact us at:

📧 Email: info@brookfieldschools.com
🌐 Website: Brookfieldschools.com